High-End Auctions, LLC Buyers Guide

Registration:

You must register to participate in the auction, and you are expected to abide by site policies. Once you have received your Member ID and Temporary Password by email, you will be eligible to bid in the auction.

Your Member ID and Password:

Once you have registered you may not change your member ID. You may certainly change your password at any time. Your password is stored in the Contact Info area, and may be accessed by logging in to the Members Area.

Feedback and Trust:

High-End Auctions, LLC will act in a responsible manner monitoring the buying and selling activity on the site. This site is a venue however, and High-End Auctions, LLC cannot take responsibility for transactions that take place between the members of the site.

Each member may leave feedback for another member after they have completed a transaction. This feedback may be viewed by anyone by clicking on the number displayed next to a member's ID.

Use the feedback tool to help you judge who you want to enter into transactions with on this site. No feedback usually means that the member is new to the site. We encourage users to contact buyers and sellers via e-mail through this Web site when they have questions concerning a feedback rating.

Finding the Auction Items:

Locate an item you are interested in by clicking the Listings link located at the top of every page, or perform a Search for something you are interested in finding. Once you have chosen a particular category or received search results, you will see a list of auction items to review.

Each item in this list will display the Title of the Item provided by the seller, the minimum bid required, and the time left for the listing. If a picture has been provided by the seller, you will see a small image as well. Click the title to view the details of the item, as well as the policies for payment and shipping provided by the seller. Bidding is allowed from the list of auction items, but it is not recommended that initial bids be placed without viewing the auction details.

Placing a Bid:

Once you have decided to place a bid you will need to have your Member ID and Password handy provided to you at registration (you may have changed your password by now, so use the new one!). The minimum amount you must bid is displayed with the auction item. When entering your bid, enter only numbers and decimal points. Do not enter dollar signs or commas. Be careful. You may not retract a bid once placed.

Bidding When Only One Item is Available:

When entering a bid amount, you may choose to enter only what is necessary (and make it easy for someone to outbid you!), or you may enter a Maximum Bid.

A Maximum Bid is a confidential proxy bid that is used to bid for you should someone raise the bid. The smallest amount of your Maximum Bid necessary to be the high bidder is used when placing your bid.

If an auction item contains a Buy Price bidding will immediately end if your bid meets this price.

Bidding When Quantities are Available:

Dutch auctions are held when more than 1 of a certain item is available at the same time. When bidding on a Dutch auction, you will need to provide both your bid amount and the quantity you are bidding on.

At the end of the auction the system will determine the winners by looking at the following in this order: Bid Amount, Quantity Bid, and time the bid was placed. The bids on the items will then be changed to the amount bid by the lowest winning bid.

Bidding Results:

When an auction has ended notices are sent out to winning bidders immediately. When a buyer has completed their buying, an can be requested invoice through the Checkout system.

Invoices for Purchases Area

Once an invoice has been sent, you can access invoices for sending payment and leaving feedback in the Invoices for Purchases section.

Tracking Bids:

The Bid Tracker located in the Members Area keeps track of listings that you have bid on or marked to watch.